Privacy Policy

Last updated on February 3 2019.

Our privacy policy is aimed at helping our website visitors better understand how we use or may use their personal information they provide us with. The safety of your personal information is extremely important to us, which is why we process and store any personal data complying strictly with applicable laws. We strongly encourage you to thoroughly read this privacy policy and understand every provision of it before you use our website or purchase any license from us.

 

WHAT DATA SOUNDEXTER.COM COLLECTS

 

When you visit our website, we do receive, collect and store any and all information you give us through the website, the same applies to any information you otherwise provide Soundexter.com with. Soundexter.com’s privacy policy shall cover any and all such data. As part of that, we may collect the Internet protocol address which your computer is connected to the Internet with; computer and connection information, purchase history and your e-mail address. We may use a range of software tools and other technologies such as Google Analytics, “pixels” or “log files” to analyze session information, such as how long you stay on a certain page (access times), device language settings, means you use to leave a certain page, how you have accessed the Soundexter website and how you interact with it (what features you use). We may also collect and store personal identifiable information (such as your name, communications or email); your address, as well as comments, reviews or feedback.

 

When you purchase a license or attempt to do so through this website, personal information you provide us with, for example, your address, name and e-mail address, is collected. Your personal information will be used by Soundexter.com solely for the reasons described in this privacy policy.

 

WHY WE NEED YOUR DATA

 

All the mentioned personal and non-personal information is or may be collected, used or stored for these purposes: (a) to operate our business and provide our services to you, (b) for payment processing, (c) to obtain non-personally identifiable information which might be used by us or our partners for the purpose of improvement of Soundexter.com’s operation, (d) to comply with or enforce applicable laws and regulations, (e) to have the ability to contact Soundexter.com’s visitors with relevant notifications or, upon their consent, promotional messages, (f) to communicate with you and ensure technical support and customer help, (g) when the processing of such data is in our legitimate business interests and none of your rights are violated by such processing, (h) when you have otherwise given us your consent to do so.

 

COOKIES

 

Cookies are pieces of data of a small size, which the website sends to your computer through the browser you are using. We do use cookies in order to make our services better. For example, they help our website remember if you added a product to your shopping cart, also being used for security purposes. You can control how your browser interacts with cookies in the settings of your browser.

 

Please note that not all of our website’s services may function when all cookies are disabled in your browser.

 

PAYMENT DATA

 

Soundexter.com is hosted on the Wix.com platform. Wix.com is our provider of the online platform which lets us sell licenses and services to you. Your information or a part of it may also be stored through the data storage and databases of Wix.com, along with

the general applications of Wix.com. In this case, according to Wix, your information is stored behind a firewall, on secure servers. Please visit the following page to learn more: https://support.wix.com/en/article/customer-security-in-wix-stores

All direct payment gateways which are offered by Wix.com and used by Soundexter.com do, according to Wix (as of February 3 2019 on https://support.wix.com/en/article/creating-a-privacy-policy), adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a result of cooperation of Visa, MasterCard, American Express and Discover Financial Services and other brands. PCI-DSS requirements help ensure the high level of the secure credit card information handling by Soundexter.com and its service providers. To learn more, please see the Privacy Policy of Wix.com and read more about the PCI standards on: https://www.pcisecuritystandards.org/

 

Please note that the payment processor you choose, in case you are provided with the ability to choose a certain payment processor you prefer and you do so, or if your payment through our website is processed by a third party payment processor (for example, PayPal) may have its own privacy policy too, we strongly encourage you to view such policies. We do not have any access to any of your payment details, such as your credit card data, expect for your name, when you check out with a payment processor (for example, PayPal). We will only receive the payment details which you enter on this website if you choose to do so, for example, on your member page. We will collect all the data we ask your to provide upon checkout, such as your name, email, billing address or phone number. By entering this data, you confirm that it is valid and give us your consent to have it collected and stored subject to this privacy policy.

 

In case your purchase is made not through a direct payment gateway on our website, we will ask you to contact us or provide your email for further instructions (such as a formal invoice), which will be emailed by us to the address you specify. Please contact us to purchase a license from us not via the website or learn more. By submitting your email, you agree to be contacted by us at the address you provide, in terms of this privacy policy and for the purposes described in it. By providing us with any of your personal information in the course of email correspondence, you give us your consent to have it collected and stored under this privacy policy.

 

WHEN WE WILL CONTACT YOU

 

We may contact you in case we have a notification for you, with the purpose of troubleshooting any problems arising in terms of your use of this website, our license or services; for collecting fees or funds owed, resolving disputes or conflicts, sending updates about Soundexter, or enforcing our License Agreement, any agreement we might have with you or applicable laws. We may contact you for these purposes, via phone, mail, email and text messages at the address(es) you have provided us with.

 

GDPR: YOUR RIGHTS

In case you reside in and/or are a citizen of a state of the European Union, in certain situations, you have the following data protection rights:

- to access any and all personal information about you stored or processed by us;

- to require that your personal information be edited, updated or deleted;

- of rectification;

- of restriction;

- of consent withdrawal;

- of data portability;

- to complain to a competent DPA (Data Protection Authority).

 

When we are processing your information or any part of it, we note that we are doing so with the purpose of fulfillment of contracts

we may have with you (e.g. if you purchase a license on our website or in another way), or otherwise to pursue our legitimate business interests in terms of this policy and our license agreement. Additionally, for the purpose of this policy, Soundexter.com is your personal information Data Controller. Please note that your information will be transferred outside of the European Union.

 

HOW TO OPT OUT OR CHANGE YOUR DATA

 

In case you would like to access, make changes to or delete any personally identifiable information about you which we currently store or process, or if you want your data to no longer be processed or stored by Soundexter.com, or to exercise any other right you have in terms of or in relation to this privacy policy, please email us at info@soundexter.com or send mail to: 25 32 Vishnevaya street, Yekaterinburg, Russia.

In case you have signed up on this website, a personal member page will be created for you. If you wish to have your account deleted, you can request such a deletion by contacting us.

 

 

CHANGES TO THIS POLICY

 

Soundexter.com has the right to revise this privacy policy at any moment, for example, to comply with new regulatory requirements,

so we encourage you to review it regularly. Any changes made to it are in full force once they are published on our website.

If amendments which are material are made to this privacy policy, a note will be published here, covering the latest changes,

to keep you updated in a timely manner.

 

 

DISCLOSURE OF YOUR DATA

 

We do not transfer your personally identifiable information to third parties, on a commercial or a non-commercial basis, except to the parties assisting us in operating our website or business, or providing our services to you, for example, Wix.com where this website is hosted. As well, we may disclose your information in case we, in good faith, believe such a disclosure is necessary to comply with applicable laws, to protect Soundexter.com’s or other entities' safety, property or rights, or for enforcement of the Soundexter.com terms, license agreements and policies.

Non-personally identifiable information may be provided by us to third parties for analysis, marketing, advertising or for other purposes which are in our legitimate business interests.

If you have any questions related to this privacy policy or how your data is collected, stored or processed, please write us an email to info@soundexter.com or send mail to: 25 32 Vishnevaya street, Yekaterinburg, Russia.

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